Yes. Every order gets a free Live Preview when you upload your photo, but that's only a rough idea of the layout, not the final result. Within 24 hours of ordering, our designers manually create your artwork and email you a proof for approval. You can request unlimited revisions before anything goes to print.

If it follows our photo guide, it's almost certainly good enough. Every photo is also checked by our team before design starts. If it doesn't pass quality control, we'll email you to ask for a better one.

Typically 6 to 12 business days in total. You'll get a design proof by email within 24 hours of ordering, and once you approve it, production and shipping take about a week.

Absolutely. We create artwork with babies, children, adults, grandparents, and pets. If you can photograph it, our designers can work with it.

You get unlimited free revisions before anything is printed. Leave a comment on the design approval page, try a different photo, or request a different background. If we still can't get it right, you can cancel free of charge, up until you approve the design.

Because every artwork is personalized, we can't accept returns or exchanges. If your product arrives damaged, wrong, or in the incorrect size, contact us within 48 hours of delivery and we'll replace it free of charge.